EJ
Eloise Jameson VIP · Tier III
In store · Aisle 4
Last visit
Yesterday · Surry Hills
Loyalty
2,480 pts · Reward unlocked
Wallet
Gift balance $120 · Apple Wallet ✓
Recommend
Ask if she'd like the Linen Coat in 34 — held for her
XOS unifies customer identity, recognises visitors in real time, and orchestrates every interaction across stores, wallets and channels. It plugs into your existing POS, ecommerce and loyalty — not the other way around.
One customer record across stores, channels, devices and brands.
Real-time customer recognition for staff, surfacing the right action at the right moment.
Points, tiers, stored value and Apple Wallet — all native to the platform.
API-first events tying POS, ecommerce, CRM, and your custom apps together.
A connected analytics layer on top of every customer interaction.
Built for the messy reality of physical retail — auditable, resilient, recoverable.
When a returning customer engages — wallet tap, store entry, app open, web visit — XOS surfaces their profile to the right team member with the right next action. The result: hospitality at the speed of self-service.
Your customer's profile, loyalty and wallet stay in sync whether they're tapping at the counter, ordering by SMS, browsing your site, or opening your branded app. Customers can buy anything anywhere — XOS makes them feel chosen.
Flexible enough for enterprise customisation, deployable for mid-market brands.
One customer record across stores, channels, devices and brands.
Real-time customer recognition for staff, surfacing the right action at the right moment.
Points, tiers, stored value and Apple Wallet — all native to the platform.
API-first events tying POS, ecommerce, CRM, and your custom apps together.
A connected analytics layer on top of every customer interaction.
Built for the messy reality of physical retail — auditable, resilient, recoverable.
Watch a retail manager catch a top-five customer the moment she steps in, hand her the look she pre-saved, and check her out — all without a queue.
We work with retail, hospitality and lifestyle brands ready to invest in the customer relationship. Tell us about your operation and we'll show you what's possible.